Parts & Support
Kent USA has consistently maintained a distinguished standing in terms of commendable post-sale support. Our dedication extends beyond the point of sale, as we are determined to ensure optimal performance of your Kent USA machine throughout its intended lifespan and beyond. In the event of any disruptions, our proficient technical support engineering team remains readily available to assist you. Moreover, we provide additional avenues for your convenience, such as an online parts shop, a support request form, and an extensively updated video library accessible around the clock.
Online Parts Shop
Our wide range of available parts, combined with our knowledgeable technical staff, ensures that you’ll get the right parts you need on the first try, every time. This means less time spent waiting for repairs and more time getting back to work. Give our easy-to-use online parts shop a try!
Request for Support
When you purchase a Kent USA machine, you can count on the dedicated support of our in-house tech support engineers. Our knowledgeable team is always up-to-date with the best tips and tricks to help you get started quickly. Just fill out a request form, and we’ll be there online or on-site to assist you in no time.
We recognize the effectiveness of visual guidance in addressing certain support inquiries. That’s why we offer a wide range of regularly updated video tutorials covering machine setup, operating and maintenance tips, how-to’s, and troubleshooting. Access our library of Kent USA machine videos anytime, anywhere.